Message Types

Greeting Messages

First impressions count! Sound professional for each and every incoming call by installing a standard greeting message. You’ll never miss a call and your staff can stay focused on the job at hand instead of diving for the phone.

On Hold Messages

Convey a professional image and educate your callers on all the products and services you offer. It’s the perfect opportunity to promote your business to a captive and interested audience, giving them information they never knew they needed!

Interactive Voice Response Messages

Your ‘virtual receptionist’ will answer all incoming calls and efficiently guide your customer to the right person or department through simple menu prompts. It’s one staff member who never goes to lunch and never takes a sick day!

After Hours Messages

Don’t let the phone ring out after hours. Respond to every call, even when you’re closed. You can let callers know when you are open or direct them to your website or social media forums, decreasing the chance that they’ll call your competitor.

Ad On Hold Packages

Silver

Up to 3 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 3 prompts)

1 x After Hours Message

Customised copy writing

Voice-over recording

Royalty free background music

Silver Plus

Up to 3 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 3 prompts)

1 x After Hours Message

1 x Message Revamp (rewrite and re-record)

Customised copy writing

Voice-over recording

Royalty free background music

Silver Premium

Up to 3 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 3 prompts)

1 x After Hours Message

4 x Message Revamp (rewrite and re-record)

Customised copy writing

Voice-over recording

Royalty free background music

Gold

Up to 6 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 20 prompts)

1 x After Hours Message

Customised copy writing

Voice-over recording

Royalty free background music

Gold Plus

Up to 6 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 20 prompts)

1 x After Hours Message

1 x Message Revamp (rewrite and re-record)

Customised copy writing

Voice-over recording

Royalty free background music

Gold Premium

Up to 6 minute on-hold message

1 x Greeting Message

1 x IVR Message (up to 20 prompts)

1 x After Hours Message

4 x Message Revamp (rewrite and re-record)

Customised copy writing

Voice-over recording

Royalty free background music